General Questions
 What is USE.com?
If you're looking for a secure, reliable and free image
and video hosting solution, you've found it. Use.com offers unlimited uploads, unlimited bandwidth, unlimited views. Plus, you select your privacy level - share your photos and videos with just friends and family or the whole world. The choice is yours!
Choose Use.com to host your images for eBay, Craigslist, Myspace, Facebook or any other web site, forum or board. We offer free tools to liven up your listings, including an easy-to-use template builder and eBay Cross-Sell Gallery. Just copy and paste the code!
No sign up is required to upload files, but a personal account makes it even easier to manage and share your images. Best of all, registration is free! Sign up now
Is the image and video hosting really free?
Yes! Anyone can upload, view, and share photos and videos, absolutely 100% free of charge. You get unlimited views and unlimited bandwidth. No fees, no catch.
Do I have to register to upload photos and videos?
No. You can upload your media without having an account.
Note: Anonymous uploads are automatically designated as "Private" and
cannot be viewed except through the links provided at the time of upload. You
will not be able to alter or manage any images uploaded anonymously nor will you
be able to retrieve the links later.
If you want to be able to manage your images and
video, delete your media, change privacy settings, add to your photo sets, edit titles, or generate HTML codes at a later date, you must upload to a
free personal account.
Sign up is quick and easy! Register now
What are the advantages of registering with Use.com?
Having a personal account allows you to manage your images and video, to add to your photo sets, edit titles, or generate HTML codes at a later date.
You can also create and save templates for use on eBay, Craigslist, or any other
website using images in your account. Sign up is quick and easy! Register now
What kind of media is restricted?
You may not upload any copyrighted media to which you do not own the copyright. We do not accept media containing obscenity or pornography or which violate any of the terms of use. All submitted media is subject to our terms of use guidelines. We further reserve the right to determine the appropriateness of any media submitted and may refuse to host any media, at our sole discretion.
How long do my photos and videos stay on USE.com?
There is currently no specific time limit for the free media hosting service. Your media will remain available until you decide to take them down. We do, however, reserve the right to remove any media at any time, at our sole discretion. If you wish to remove your media, log in to your account and use the delete link provided.
Where will my media be available?
You will be able to access your media by logging in to your account. Your account page will show all the media you have uploaded, along with their URL's, useful statistics, and account management functions.
You may send your links to anyone with whom you want to share your images, post your link on any online auction site, blog, or other website, or include your link address in any offline listing, such as a classified ad, yellow page ad, business card, or flyer.
Do you back-up my media?
We create backups of all videos and images submitted to facilitate reliable hosting and online availability. However, you should not rely on this as your sole copy of your files and should always maintain your own back-up copies of any material submitted to Use.com. We are not obligated to create or maintain backups and specifically deny responsibility for loss or corruption of any content submitted.
Who owns media uploaded to USE.com?
You remain the owner of all media content that you submit to the Use.com free video hosting service. By submitting your content, you grant Use.com a world-wide, perpetual, royalty-free, and non-exclusive license to use, reproduce, modify, adapt, make derivative works of, publicly perform, publicly display, distribute and publish the content solely for the purpose of providing and promoting the Service in any and all media.
What are the minimum system requirements for viewing videos?
Adobe Flash Player version 6 or later.
We recommend version 8.
Windows Me, 2000, or XP
MAC OS 10.3 or higher
450Mhz Processor or faster.
128MB of RAM or more.
16-bit Graphics Card (32-bit Recommended.)
IE 6+, Firefox 1.x+, Mozilla 1.x, Netscape 7.x +, Opera 6+, Safari 1.x +
Broadband connection with at least 500+Kbps for smooth playback
Uploading Images
How many images can I upload?
As many as you
want! However, a maximum of 100 photos can be uploaded at a time and only 100
photos may be included in a photo set. Have more photos you want to host and share?
Go ahead - It's free and there are no limits to the total number of photos you
can host on Use.com.
Do I have to sign up to upload images?
No. You can upload your media without having an account.
Note: Anonymous uploads are automatically designated as "Private" and
cannot be viewed except through the links provided at the time of upload. You
will not be able to alter or manage any images uploaded anonymously nor will you
be able to retrieve the links later.
If you want to be able to manage your images and
video, delete your media, change privacy settings, add to your photo sets, edit titles, or generate HTML codes at a later date, you must upload to a
free personal account. Sign up is quick and easy! Register now
How do I upload photos?
It's quick and
easy! You can upload media from the Use.com front
page, the upload page, or from your account. The
form is already set to "Photos" by default. Simply use the
"Browse" button to find each photo you want to upload. An additional
text box will open each time you enter a file name. You can include up to 100
photos in each upload. Your photos will be uploaded "As a Photo Set"
unless you indicate otherwise.
Enter a single title for a photo set or
separate titles for individual photos and a category, if you wish, and choose the privacy
setting for your photos. Media are viewable to the "Public" by
default. Click the "Upload Now" button and we'll do the
rest. A "Processing" graphic will appear in your account to let you
know that your upload has been received. Refresh the page to check on the progress of
the upload and to view your images.
Note: Our eBay- and Craigslist-ready templates can only be generated from a set.
You can manage your uploaded photos and photo sets at any time from your account
page.
What is the difference between uploading my photos "As Individuals" or "As a
Photo Set?"
If you upload
multiple photos as "Individual" they will each display as a separate,
unrelated photos. Each will have its own unique URL, displaying singly on
its own page. Uploading photos "As a Set" groups your photos as a sort
of album. The first photo will be the display thumbnail; clicking on this will
show all of the grouped photos. The generated URL will access the entire set.
If you are a
registered user and upload your images to your personal account, you will
be able to move photos into and out of sets, create new sets from within your
account, and generate customized HTML links to include only the items you want.
Note: Only photo
sets can be used to automatically generate our free eBay- and Craigslist-ready templates.
What is the difference between the "Public" and "Private"
settings?
Making your media
private prevents the general public from viewing your media. Your items will not
appear in any search on Use.com, such as "Most Recent." The "Show
links & HTML codes" and "Add this image to my account" links
will not appear on your image's display. When you upload while logged in as a registered user, you have the option of
designating your items as "Private" when you upload them, but they are
"Public" by default.
Public items may
appear anywhere on the Use.com site, including "Most Recent" displays
and search results. "Add this image to my account" and "Show
links & HTML codes" links will appear on Public items but not on
Private items.
To change the
privacy setting for any item already in your account, use the "Private" link above the item. Your media will then only be viewable when using the HTML link provided in your account. The "Private" link will be red for all currently private items. Clicking the "Private" link again will make your media viewable by the public.
What's the maximum size for my images?
Although there is
currently no limit for the file size of images, photos will display at a maximum
of 8 megapixels. Remember: the larger the file, the longer it will take to
upload. The photo viewer displays the showcase photo at a maximum of 676px width
and 450px height. Photos which exceed this size can be viewed at their original
dimensions by clicking the "Click to view full sized image" link.
What
file types can I upload?
We accept
standard image file types, including: jpgs, gifs, tifs, bmps, and pngs.
Uploading Videos
How do I upload videos?
It's quick and
easy! You can upload media from the Use.com front
page, the upload page, or from your account.
Select "Video" and a text box will appear. Type the file name of your
video in the text box or use the "Browse" button to find the video on
your computer. Enter a title and category, if you wish, and choose the privacy
setting for your video. Click the "Upload Now" button and we'll do the
rest. A "Processing" graphic will appear in your account to let you
know that your video is in queue. Refresh the page to check on the progress of
the upload and to view your video.
Is there a limit to how much I can upload?
There are no limits on the number of videos or pictures you can upload. However, we do have limits on the size of the video that can be uploaded. Videos should be kept under 10 minutes and 100 MB. Longer uploads increase the chance for corruption. A separate upload is necessary for each video or batch of up to
100 images. Have more videos or photos you want to share? It's free and you can upload as many as you want.
How long can my video be?
Videos should be kept under 10 minutes and 100 MB, as longer uploads increase the chance for corruption.
Do I have to sign up to upload videos?
No. You can upload your media without having an account. You will be given the HTML code and links to view and share these images as soon as the upload is completed. However, if you want to be able to manage your images and video,
delete your media, change privacy settings, add to your photo sets, edit titles, or generate HTML codes at a later date, you must upload to a personal account.
Sign up is quick and easy! Register now
What format should my video be in before I upload it to you?
We support a wide range of the most commonly used digital camera and camcorder formats. Some of these are ASF, AVI, DivX, FLV, MKV, MOV, WMV, MP4, MPEG and XviD. We also support DV straight from your video camera. For more detailed information on upload formats, click here
If you are new to video, you may wish to try one of our visual tutorials, which cover Apple iMovie and Windows Movie Maker. The settings which are used in those examples are a good place to start.
For the moment, we do not support 3GP (cell phone) video. This video will have to be downloaded into your computer and converted to one of the other supported formats for uploading. We hope to support 3GP in the near future.
If you have a question as to whether or not a video in a particular format will encode properly, you can try uploading it.
The video never appeared in your account
A blank video appeared in your account
Some abnormality with the video itself such as: one frame, video will not play, video but no audio, or vice versa.
If you are having a problem uploading a common format, please contact us and we will try to address the problem.
Why do you change my file format?
We want to ensure that viewers are able to view your video, and all videos on our free video hosting service, at a consistent level of frame rate and quality. In order to achieve maximum quality viewing despite the wide variety in operating systems, browsers, bandwidth, and other settings and specifications in use, it is necessary to standardize the format of all videos available at Use.com.
How long will my video take to upload?
This will depend on your connection speed, the size of the video, and the demand on the servers at the time of your upload, it can take anywhere from a few minutes to several hours to upload a video. Generally, if you have a high-speed internet connection you can expect the upload to take between 1 and 5 minutes for each 5MB of your video file size.
How long will it be before my video is ready to stream?
Depending on the size of the video and the number of videos in queue at the time of your upload, the time required to convert your video can vary widely. Your video will be ready to view anywhere from 30 seconds to 1 hour after upload.
Where will my video be available?
You will be able to access your media by logging in to your account. Your account page will show all the media you have uploaded, along with their URL's, useful statistics, and account management functions.
You may send your links to anyone with whom you want to share your images, post your link on any online auction site, blog, or other website, or include your link address in any offline listing, such as a classified ad, yellow page ad, business card, or flyer.
Sharing Images
How do I generate HTML codes for my images?
Log in and go to
the "My Account" page. If you are using only a single image or a
single set, you can
click the Generate HTML link below any photo to get the links for that item.
You can get links for multiple items all at once by checking the images you
want to include and clicking the "Generate HTML & Image Code"
button at the bottom of the page. To select specific photos from within a set,
click on the set to open it in a new window, pick the photos you want, and click
the Generate HTML & Image code.
Clicking the "Generate HTML & Image Codes" button automatically
generates the codes for a formatted layout for eBay or Craigslist, HTML
thumbnails, full-size images, thumbnails for forums and message boards,
full-size images for message boards, and a direct URL for use in IM's and
email. or generate a professional-looking template.
If you are using your images on an auction or listing site, such as eBay or
Craigslist (where you want to use multiple images) we recommend that you move or
copy all the photos you want to use in a listing into a single Photo Set if they
haven't been uploaded to a single set. To do this, select the items and use the
"Move Selected" or "Copy Selected" buttons at the bottom of
the page. From this set you can automatically generate the HTML codes listed
above or easily create a professional-looking template by clicking the
"Generate eBay/Craigslist Template" button.
How can I share my photos and link to them from my website?
Each uploaded item is given a unique URL. You can find your item's link by logging into your account. Clicking on "Generate HTML Links" will open a pop-up window containing appropriate links for
a handy eBay and Craigslist layout, thumbnail images, full-size images, images for forums and blogs, and links to share through email or IM. Clicking within the text box containing the appropriate code will automatically copy the code.
You may email your link to anyone with whom you want to share your image, post your link on any online auction site, blog, or other website, or include your video link address in any offline listing, such as a classified ad,yellow page listing, business card, or flyer. To save your links, paste the code into a text editor such as Notepad and save. You can also create a cross-sell gallery or use your images in one of our free templates for eBay, Craigslist, or any online listing.
Can I email the links for my photos?
Yes. When viewing
a public photo on Use.com, click the "Show links & HTML Codes"
link underneath the photo to display the URL to use for emails and IM's. If you're in your account,
click the Generate HTML link below any photo to get the links for that image.
You can also get links for multiple items all at once by checking the images you
want to include and clicking the "Generate HTML & Image Code"
button at the bottom of the page.
Can I make the photos display at a different size?
If you are
comfortable working with HTML, you can change the display height and width of
images by manually changing the default sizes provided in the generated HTML
codes but the quality of the resulting image display will be affected.
Note: Craigslist
does not support forcing the display size of an image and will display the photo
at its actual dimensions.
How do I insert my photos in my eBay listing?
Log in to your
Use.com account and go to
the "My Account" page.
If you want to use images without a template:
Generate the HTML codes (as described above)
Copy the " HTML layout for eBay and Craigslist" code generated for you by clicking anywhere within
that
text box
If you want to use our free template builder:
Create an
easy-to-use template by opening the set and using the "Create
eBay/Craigslist Template" button.
Click anywhere in the "Copy Code for eBay"
text box
Login to eBay and click "Sell."
Follow the steps to enter your title, category, etc..
Go to the "Describe the Item You're Selling" box.
Click the HTML tab.
Paste the copied code into the box.
Click the Preview link to view.
How do I insert my photos in my MySpace profile?
Log in to your
Use.com account and go to
the "My Account" page.
Generate the HTML codes (as described above)
Copy the HTML code generated for you by clicking anywhere within the
text box. You can use the HTML layout, HTML thumbnails, or HTML images code.
Login to MySpace and click "Edit Profile."
Paste the copied code in the section where you want the image(s).
Hit "Preview" and then "Submit."
How do I insert my photos in my Craigslist posting
Log in to your
Use.com account and go to
the "My Account" page.
If you want to use images without a template:
Generate the HTML codes (as described above)
Copy the " HTML layout for eBay and Craigslist" code generated for you by clicking anywhere within
that
text box
If you want to use our free template builder:
Create an easy-to-use template by opening the set and using the "Create
eBay/Craigslist Template" button.
Click anywhere in the "Copy Code for Craigslist"
text box
In a new listing:
Either click on "Post to classifieds" link or log in and select your
area from the "Post new ad in" dropdown at the top right
Select your category
Simply paste the copied code into the "Posting Description."
For an existing listing:
If you have a Craigslist account, login to Craigslist, select the ad you want to
edit, and click "Edit this Posting."
If you posted your ad without using a Craigslist account, go the URL you received in the email to originally publish your ad and click "Edit."
Paste the copied code into the Posting Description.
Click "Make Changes."
How do I insert my photos in a blog or forum?
Log in to your
Use.com account and go to
the "My Account" page.
Generate the HTML codes (as described above)
Copy the "IMG thumbnails" code or "IMG Images" code by clicking anywhere within
the
text box.
Paste the copied code iinto your blog or forum entry
How do I insert an eBay Cross-Sell Gallery into my eBay listing?
After you have
created your gallery, the necessary HTML code will automatically be generated.
Simply copy the code and paste it directly into the "Describe the Item You're Selling"
box of your listing, after clicking the HTML tab.
How do I insert a template into my eBay listing?
Create an
easy-to-use template by opening any set and using the "Create
eBay/Craigslist Template" button.
Click anywhere in the "Copy Code for eBay"
text box
Login to eBay and click "Sell."
Follow the steps to enter your title, category, etc..
Go to the "Describe the Item You're Selling" box.
Click the HTML tab.
Paste the copied code into the box.
Click the Preview link to view.
How do I insert a template into my Craigslist posting?
Create an
easy-to-use template by opening any set and using the "Create
eBay/Craigslist Template" button.
Click anywhere in the "Copy Code for Craigslist"
text box
In a new listing:
Either click on "Post to classifieds" link or log in and select your
area from the "Post new ad in" dropdown at the top right
Select your category
Simply paste the copied code into the "Posting Description."
For an existing listing:
If you have a Craigslist account, login to Craigslist, select the ad you want to
edit, and click "Edit this Posting."
If you posted your ad without using a Craigslist account, go the URL you received in the email to originally publish your ad and click "Edit."
Paste the copied code into the Posting Description.
Click "Make Changes."
I uploaded an image, but I no longer have its URL. How can I get the link?
Registered users
can always access their uploaded files by logging into their account. It
is not possible to recover the URL for an item that has been uploaded
anonymously, but you can upload the file again to get a new URL.
Sharing Videos
How do I generate HTML codes for videos?
Log in and go to
the "My Account" page. Click the " Generate HTML link" below any
video to get the links for that item.
Clicking the "Generate HTML & Image Codes" button automatically
generates the codes for HTML
thumbnails, full-size images, thumbnails for forums and message boards,
full-size images for message boards, and a direct URL for use in IM's and
email.
How can I share my videos and link to them from my website?
Each uploaded item is given a unique
URL. You can find your item's link by logging into your account. You may email your link to anyone with whom you want to share your image, post your link on any online auction site, blog, or other website, or include your video link address in any offline listing, such as a classified ad,yellow page listing, business card, or flyer.
What format do you play in?
Our videos all play in the standard Adobe Flash FLV
format. While most of the videos on Use.com will play with Flash version 6, we
recommend Flash version 8 to ensure that you can view all content on the Use.com
site.
Can I make the embedded player a different size?
The default size of your embedded player is
458 pixels wide by 367 pixels high. Although not recommended, you can edit the html directly in your page to set the width and height desired. This may result in a lower quality image than using the html code as generated.
You can also use
the thumbnail version of your video. When the thumbnail is clicked, a new window
will open to play your full size video.
How do I embed my videos in my MySpace profile?
Login to your account and click the
"Generate HTML & Image Code" link for the video you want to use.
Copy the HTML Thumbnails code generated for you by clicking anywhere within that
text box.
Login to MySpace and click "Edit Profile."
Paste the copied code in the section where you want the video.
Remove, change, or keep the width & height.
Hit "Preview" and then "Submit."
The thumbnail for your video will appear in your listing. When someone clicks on the player image, the video will open in a new window.
How do I embed my videos in my Craigslist posting?
Login to your account and click the
"Generate HTML & Image Code" link for the video you want to use.
Copy the HTML Thumbnails code generated for you by clicking anywhere within that
text box.
In a new listing:
Simply paste the copied code into the "Posting Description."
For an existing listing:
If you have a Craigslist account, login to Craigslist and click "Edit this Posting."
If you posted your ad without using a Craigslist account, go the URL you received in the email to originally publish your ad and click "Edit."
Paste the copied code into the Posting Description.
Click "Make Changes."
Craigslist doesn't allow the actual video player to appear in your ad. The thumbnail for your video will appear in your listing. When someone clicks on the player image, the video will open in a new window.
Managing My Media
What are the advantages to registering with Use.com?
Having a personal account allows you to manage your images and
video, delete your media, change privacy settings, add to your photo sets, edit titles, or generate HTML codes at a later date.
You can also create and save templates for use on eBay, Craigslist, or any other
website using images in your account. Sign up is quick and easy! Register now
What
is a photo set?
A photo set is a
way to organize your images, like an album. Both registered and anonymous users
can designate their images to uploaded "As a Set." The first photo
will be the display thumbnail; clicking on this will show all of the grouped
photos. The generated URL will access the entire set.
If you are a
registered user and upload your images to your personal account, you will
be able to move photos into and out of sets, create new sets from within your
account, and generate customized HTML links to include only the items you want.
Note: Only photo sets can be used to automatically generate our free eBay- and Craigslist-ready templates.
How do I get the links for multiple images at the same time?
Check the
"Select this Media" boxes for each item you want to include. Click the
"Generate HTML& Image Code" button at the bottom of the page. The
links will be displayed in a new window.
Can I create a new photo set from multiple individual photos in my account?
Yes. Check the
boxes of the photos and/or sets you want to put in a set. To merge the
individual images into one set and no longer display the original items, click
the "Move Selected" button at the bottom of the page and select
"New Set" in the pull down. To create a new set without eliminating
the individual photos, click the "Copy Selected" button and select
"New Set." You may need to refresh your
account page to see the changes. You will be able to add a title for your set
after it is created.
How can I move photos into or out of an existing set?
You must be
logged into your account to manage your media.
To move photos
out of a set, click on the thumbnail of the set you want to modify. Check the
boxes of the items you wish to move. Click the "Move Selected" button
and select from the drop-down box where you want to move the items. You have the
choice of moving them into an existing set, into a new set, or into your account as individual
photos (choose "My Account"). You can also click "Copy Selected" to
copy these items into an existing set, into a new set, or into your account as individual
photos while leaving a copy in the current set.
To manage individual photos and entire photo sets, check the appropriate "Select this Media"
boxes for the items in your account page. Use either the "Move Selected"
or "Copy Selected" button at the bottom of the page to move or copy
these items into a new or existing set.
What is the difference between the "Move" and "Copy"
functions?
When you use the
"Copy" button, you can create additional copies of the same image
without removing the original item. You can make a duplicate, create a new set
containing the items you've copied, or copy items to an existing set.
When you use the "Move" button, the original items are actually moved
to a new location and the original links will no longer work. You can move items
into or out of existing sets or move them into a new set. You can add a title to
a new set created through the "Move" or "Copy" functions
after it appears in your account.
Can videos be put in a photo set?
No. Photo sets
can only contain photos and gifs.
How do I add or change a title?
You can add a
title when initially uploading your images or video by simply typing it in the
"Title" box on the upload form. Media in your account that has been
uploaded without a title or had the title deleted will display "Click to
Add Title" in gray. Click that text, enter your title, and click
"ok." Your title will be displayed in black. To change an
existing title, just click on the title and type in your new title.
What does the "Private" link do?
Making your media
private prevents the general public from viewing your media. Your items will not
appear in any search on Use.com, such as "Most Recent." The "Show
links & HTML codes" and "Add this image to my account" links
will not appear on your image's display.
Anonymous
uploads are always private and can only be accessed through the URL provided.
When you upload while logged in as a registered user, you have the option of
designating your items as "Private" when you upload them, but they are
"Public" by default.
To change the
privacy setting for any item in your account, use the "Private" link above the item. Your media will then only be viewable when using the HTML link provided in your account. The "Private" link will be red for all currently private items. Clicking the "Private" link again will make your media viewable by the public.
What does the "Hide Links" link do?
HTML & Image
Code links are provided by default for all public items hosted on Use.com. The "Hide Links" option allows access to your media only through your media's individual ID number. Visitors to Use.com will not be able to view your media by searching by
keyword. This action can be undone on your account management page by clicking the red "Show Links" link for the item.
What does the "History" link do?
The
"History" link will give you a report of the total number of views for
your media, a list of the URL's that viewers came from, and the last time the
item was viewed.
Are there any statistics available for how often my image or video was viewed?
The
"History" link will give you a report of the total number of views for
your media, a list of the URL's that viewers came from, and the last time the
item was viewed.
Why don't I see recently uploaded items in my account?
Your items go
into a processing queue when they are uploaded. You may need to wait a few
moments and then refresh the page to see changes in your "My Account"
page. If our servers are extremely busy or if your files are very large, it may
take longer for them to appear in your account.
What tools are provided for use with eBay, Craigslist, etc.?
Use.com offers
unlimited free image hosting for all of your eBay and Craigslist listings.
Create
professional looking templates with our
easy-to-use template builder. Add color and style to your listings with simple
copy and paste code.
Increase your
eBay views by up to 49% with our eBay Cross-sell
Gallery. The customizable gallery automatically includes up to 100 of your
eBay listings. Display it in all your listings to show your customers all the
items you have to offer.
How do I create a template for my eBay or Craigslist listing?
Note: Only photo
sets can be used to automatically generate our free eBay- and Craigslist-ready templates.
Log into your
Use.com account. You can upload new images as a set, create a photo set from individual
photos already in your account, or use an existing photo set in your account.
Click on the set you want to use to make your template. Your set will display in
a new window.
Select the images
you want to include then click the "Generate
eBay/Craigslist Template" button . If you want to include all the items in the set,
just click the button. Click on the template
layout you want and select the template style. Your eBay template preview will
display.
You can edit the title, change which image is used for the large
showcase image, and edit the default text that displays in the information box.
The information box can also be customized using the simple HTML editor
provided. Click the "Update Template" button to see your changes in
the preview.
When you are happy with the appearance of your template, click on
the appropriate code provided at the bottom of the page. On eBay, you will paste this code into the "Describe the Item You're Selling"
box (using the HTML tab) when creating your eBay listing. For Craigslist, paste
the Craigslist code directly into the "Posting Description." On either
site, you can use the preview link to see your template as it will appear in
your listing.
How do I create an eBay Cross-Sell Gallery?
Go to the gallery
builder page.
You can get the photos for your gallery by using the eBay Seller name, the
seller ID, or the URL of an eBay search.
Click "Get Listings"
The first 100 items will be displayed on the page. By default all items are
selected and all fields are included.
You can de-select any items or fields that you don't want to include. You can
manually edit the descriptions of each item, change the color of the background
and the font, make the gallery wider, and edit the promotional text that
appears.
To see your changes, click "Update Gallery." When you are satisfied,
click the "Generate HTML Code" button.
Clicking in the generated code
text box will automatically copy the code. On eBay, you will paste this code into the "Describe the Item You're Selling"
box (using the HTML tab) when creating your eBay listing. You can also include
the gallery in any other web page that supports Flash files.
I uploaded an image, but I no longer have its URL. How can I get the link?
Registered users
can always access their uploaded files by logging into their account. It
is not possible to recover the URL for an item that has been uploaded
anonymously, but you can upload the file again to get a new URL.
What if I want to remove my media?
You may only remove media which you have uploaded. To remove your media from Use.com, log in to your account and hit the "Delete" link above the item you wish to remove. To delete multiple items, you can select the items using their check boxes and then click the delete button at the bottom of the page. You can also use the "Select All" button at the bottom of the page if you wish to delete all items in your account. Note that no copy of the media will be retained on our servers and the deletion cannot be undone.
If you wish to prevent the general public from viewing your media, use the "Private" link above the item in your account. Your media will then only be viewable when using the HTML link provided in your account. The "Private" link will be red for all currently private items. Clicking the "Private" link again will make your media viewable by the public.
The "Hide Links" option allows access to your media only through your media's individual ID number. Visitors to Use.com will not be able to view your media by searching by keyword. This action can be undone on your account management page by pressing the red "Show Links" link for the item.
What if I want to delete my account?
If you simply want to delete some or all of your media, log in to your account and click the "Delete" link above the item you wish to remove. To remove multiple items, select the desired items by checking the appropriate check boxes or, to delete all items in your account, use the "Select All" button at the bottom of the page. Click the "Delete All" button to delete the selected items. Note that no copy of the media will be retained on our servers and the deletion cannot be undone.
To delete your account completely, email us at remove@use.com. To authenticate the deletion request, you must use the email account associated with your Use.com account and enter your Use.com username as the subject line.Be sure that you have kept back-up copies any media you wish to save. Once your account has been deleted, it cannot be restored and there is no guarantee that your preferred username will be available for any future account.
Privacy Policy and Copyright Issues
What is your policy on copyright infringement?
Use.com respects and supports the intellectual property rights of copyright holders. As part of our terms of use and, specifically, as part of the upload process, we require users to affirm that they have the legal right to publish and/or share the content that they upload. Use.com will take appropriate actions in response to notice of copyright infringement, including, if the claim is supported, removing the content and prohibiting the offender from subsequent use of the free video hosting service.
How do I report copyright infringement?
If you believe that your work has been used or copied on or through this site in a way that constitutes copyright infringement, contact us to submit a copyright notification. For more information on avoiding copyright infringement, see Copyright Guidelines.
What if I have been falsely accused of copyright infringement?
We will notify you if we receive a copyright complaint about any of your video content hosted on Use.com. At that time we will give you the opportunity to file a DMCA counter-notification, if you believe that you have been falsely accused of copyright infringement.
What is your privacy policy?
We recognize that our customers and visitors value their privacy. Protecting your online privacy is very important to us. to that end, we provide a privacy disclosure that details exactly what information we gather and how it may be used. Read our complete Privacy Policy.
Troubleshooting
Why don't I see recently uploaded items in my account?
Your items go into a processing queue when they are uploaded. You may need to wait a few moments and then refresh the page
(F5) to see changes in your "My Account" page. If our servers are extremely busy or if your files are very large, it may take longer for them to appear in your account.
Videos won't play. What's wrong?
If you uploaded a video and it won't play, it may be in a format that is not currently supported. For details on this, please see the FAQ entitled What format should my video be in before I upload it to you?
If none of the videos play at all, make sure that your Flash version 8 or later is installed on your computer. To download the most recent version of the Flash player, visit Adobe.
If this doesn't solve the problem, you may need to restart your computer.
The video keeps stopping while I'm watching it. How do I fix that?
If a video doesn't play continuously it is probably due to a low connection speed. For the best viewing experience, you need a broadband connection with at least 500+Kbps.
I can't hear the audio when I'm watching a video, Why?
First, check the volume controls on your computer and speakers. Try viewing other videos to test the audio. It is possible that the video you wish to view was either created without an audio track or that there was a user's error in saving the file for upload.
If the uploaded video utilized SurroundSound, the audio track may not play.
My video is taking a long time to upload. Is something wrong?
Generally, if you have a high-speed internet connection you can expect the upload to take between 1 and 5 minutes for each 5MB of your video file size. However, upload times are determined by many factors, including your connection speed, the size of the video, and the demand on the servers at the time of your upload and can vary widely. If your video is very large, it may take up to several hours to upload. |
