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Frequently Asked Questions

You'll find the the answer to most of your questions right here. For more detailed info on our policies, be sure to check our Terms of Use and Privacy Policy. Can't find the answer to your question? Contact us  
 

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General Questions

q01 What is USE.com?

q02 Is the image and video hosting really free?

q03 Do I have to register to upload photos and videos?

q04 What are the advantages of registering with Use.com?

q05 What kind of media is restricted?

q06 How long do my photos and videos stay on USE.com?

q07 Where will my media be available?

q08 Do you back-up my media?

q09 Who owns media uploaded to USE.com?

q10 What are the minimum system requirements for viewing videos?

Uploading Images

q11 How many images can I upload?

q12 Do I have to sign up to upload images?

q13 How do I upload photos?

q14 What is the difference between uploading my photos "As Individuals" or "As a Photo Set?"

q15 What is the difference between the "Public" and "Private" settings?

q16 What's the maximum size for my images?

q17 What file types can I upload?

Uploading Videos

q18 How do I upload videos?

q19 Is there a limit to how much I can upload?

q20 How long can my video be?

q21 Do I have to sign up to upload videos?

q22 What format should my video be in before I upload it to you?

q23 Why do you change my file format?

q24 How long will my video take to upload?

q25 How long will it be before my video is ready to stream?

q26 Where will my video be available?

Sharing Images

q27 How do I generate HTML codes for my images? 

q28 How can I share my photos and link to them from my website?

q29 Can I email the links for my photos?

q30 Can I make the photos display at a different size?

q31 How do I insert my photos in my eBay listing?

q32 How do I insert my photos in my MySpace profile?

q33 How do I insert my photos in my Craigslist posting

q34 How do I insert my photos in a blog or forum?

q35 How do I insert an eBay Cross-Sell Gallery into my eBay listing?

q36 How do I insert a template into my eBay listing?

q37 How do I insert a template into my Craigslist posting?

q38 I uploaded an image, but  I no longer have its URL. How can I get the link?

Sharing Videos

q39 How do I generate HTML codes for videos?

q40 How can I share my videos and link to them from my website?

q41 What format do you play in?

q42 Can I make the embedded player a different size?

q43 How do I embed my videos in my MySpace profile?

q44 How do I embed my videos in my Craigslist posting?

Managing My Media

q45 What are the advantages to registering with Use.com?

q46 What is a photo set?

q47 How do I get the links for multiple images at the same time?

q48 Can I create a new photo set from multiple individual photos in my account?

q49 How can I move photos into or out of an existing set?

q50 What is the difference between the "Move" and "Copy" functions?

q51 Can videos be put in a photo set?

q52 How do I add or change a title?

q53 What does the "Private" link do?

q54 What does the "Hide Links" link do?

q55 What does the "History" link do?

q56 Are there any statistics available for how often my image or video was viewed?

q57 Why don't I see recently uploaded items in my account?

q58 What tools are provided for use with eBay, Craigslist, etc.?

q59 How do I create a template for my eBay or Craigslist listing?

q60 How do I create an eBay Cross-Sell Gallery?

q61 I uploaded an image, but I no longer have its URL. How can I get the link?

q62 What if I want to remove my media?

q63 What if I want to delete my account?

Privacy Policy and Copyright Issues

q64 What is your policy on copyright infringement?

q65 How do I report copyright infringement?

q66 What if I have been falsely accused of copyright infringement?

q67 What is your privacy policy?

Troubleshooting

q68 Why don't I see recently uploaded items in my account?

q69 Videos won't play. What's wrong?

q70 The video keeps stopping while I'm watching it. How do I fix that?

q71 I can't hear the audio when I'm watching a video, Why?

q72 My video is taking a long time to upload. Is something wrong?

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